1050474 - Supply, Upgradation and Implementation of Complaint Management for Non-residential infrastructure module in Complain Management System (CMS) for PWD.

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eGP Tender ID: 1050474; Goods (NCT)
APP ID: 203354; District: Dhaka
Reference No.: e-gp/em-5/ACE/memo-999/date 25/11/2024
Package Title: Supply, Upgradation and Implementation of Complaint Management for Non-residential infrastructure module in Complain Management System (CMS) for PWD.
Organization: Public Works Department (PWD)
Procuring Entity: PWD EM Division-5, Dhaka
Procurement Method: Open Tendering Method (OTM)
IFT Published on: 2024-12-12 16:00:00
Document last selling: 2024-12-26 15:00:00
Closing / Opening: 2024-12-26 16:00:00
Brief Description of Package: Supply, Upgradation and Implementation of Complaint Management for Non-residential infrastructure module in Complain Management System (CMS) for PWD.
Tender Document Price: Tk. 1000; Tender Security: 80000 BDT
Official Cost Estimate (Prediction):
* Since document price is Tk. 1000, estimated cost should be less than or equal 50 lacs BDT.
* Tender Security can be maximum 3% of Official Cost Estimate. So estimated cost is more than Tk. 2666666.
* Tender Security is normally more than 1% of Official Cost Estimate. So estimated cost should be less than 8000000 BDT.
Thus, Official Cost Estimate should be BDT. 2666666 ~ 5000000.

Eligibility criteria:
The minimum number of years of general experience for supplying software in Government sector of the Tenderer shall be 05 years.
The satisfactory completion of supply of similar Goods (Customized Complaint Management System (CMS)) of minimum BDT 22.0 Lakh under maximum 01 contracts in the last 05 (five) years. i.e. years counting backward from the date of publication of IFT in the e-GP System.
i) In case of work done under PWD, the certifying and authenticating Authority shall be the Concern Executive Engineer.
ii) In case of the work done under any Govt/ Semi Govt./Autonomous Bodies other than PWD the certifying authority shall be an officer not below the rank of Executive Engineer and the same certificate will be duly verified by the concern Executive Engineer of PWD of that district under whose jurisdiction the work has been done.
The Tenderer must possess: (i) Up-to-date valid Trade License. (ii) Up-to-date Income Tax clearance Certificate. (iii) Valid VAT registration Certificate.
d) Updated BASIS membership document
e) Updated ABC Category Electric Contractor License and Electric Supervisory License from Electric Licensing Board, Government of Bangladesh.
f) The minimum amount of liquid assets, net of other contractual commitments, is BDT 22.0 lac
g) Other Documents: As per TDS
Location of work / delivery: Dhaka
Budget Type: Revenue
Category: Computer and related services; Hardware consultancy services; Hardware selection consultancy services; Hardware disaster-recovery consultancy services; Computer-site planning consultancy services; Computer hardware acceptance testing consultancy services; Computer audit consultancy and hardware consultancy services; Software programming and consultancy services; Programming services of packaged software products; Systems and technical consultancy services; Custom software development services; Systems analysis and programming services; System maintenance and support services; Software-related services; Data services; Data-processing services; Database services; Computer-related services; Computer-related management services; Computer support and consultancy services; Computer network services; Computer upgrade services; Computer audit services; Computer testing services; Computer back-up services; Computer catalogue conversion services; Computer-related professional services
PE Address: 2nd 12-Storied Building, Segunbachicha , City: Dhaka, Thana: Dhaka South City Corporation, District: Dhaka - 1000, Country: Bangladesh,

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